[EAS] Hawaii Missile Alert Culprit: Poorly Chosen File Names

Thu Jan 18 14:53:39 CST 2018

Rich,

Yes,my inference is that this was a locally generated script in front of whatever software was in use.  Wouldn't be the first time a user added "convenience" feature defeated the engineering of the system.

Be that as it may, I'm urging FEMA and the FCC to require usability testing of IPAWS tools, and preferably to create a non-commercial "reference implementation" to serve as a gold standard.  Several of the major EAS equipment providers have joined me in that call.

Art

> On Jan 18, 2018, at 12:35 PM, Rich Parker <rparker1 at gmail.com> wrote:
> 
> Art - yes, I was just now reading this - that screen shot shows
> perhaps one of the most poorly designed UI (user interfaces) I have
> ever seen.  Given that crazy sorting (or not sorting), bad
> nomenclature and the like, I find it extremely unlikely that having a
> 'second person' in the room to 'confirm' an alert would make very much
> difference.
> 
> The entire UX is confusing, and absent a complete rethinking of how
> they display this, this can easily happen again. What is interesting
> in the article is the 'display' of the current AlertSense screen,
> which looks quite neat and orderly - and there have been a number of
> (granted unofficial) reports that AlertSense is what is used in HI -
> maybe it is an old DOS version, running on a 386DX ;)
> 
> -rp
> 
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