[EAS] False EM alarm in HI

[Rich Parker]

I was told, off the record that '...at EOC, there is a shift change
early on weekends, and the cleaning folks wiped off a control console
or keyboard and triggered a 1/4 alert, setting the cell phone and
twitter automated calls. It takes more than one staff person to
trigger a real alert. The real shame is it took those idiots 38
minutes to issue a stand down."

...and

The TV alerts were only on cable - "...the scroll is from the former
Time-Warner_Oceanic Cable (now spectrum)."

So, the console was not left 'locked' and password protected?

"The caretaker was crucified for sleeping at his post. They're
refusing to be pacified it's him they blame the most ... tRefusing to
be pacified, it's him they blame the most..." (Dire Straits,
Industrial Disease)

The system is severely broken, and everyone with even a limited bit of
understand it knows it - CAP/IPAWS/CMAS/NWS are not in synch - and
NWS, who uses EAS 98.999 percent of the time, cannot comply with CAP
2.

This is a truly botched system, which can only be fixed by political,
not technical solutions. NO LISTENER should trust it in any way - why
we keep on with this massive self flagellation (yes, that means
jacking off) about this is ridiculous paradigm is inexcusably and it
needs to be fixed once and for all.

If the only 'end game' is for various 'contractors' to make a crap
load of money, then everything is wrong, broken, and needs to be
reworked.

-rp

On Sat, Jan 13, 2018 at 9:19 PM, Botterell, Arthur at CalOES
<Arthur.Botterell at caloes.ca.gov> wrote:
> Not unlike the diagnosis of "pilot error" that used to be a quick way of disposing of blame in air crashes, it feels like a bit of blaming-the-victim to rush to a judgement that today's snafu could be remedied with training and more complicated procedures.
>
> Before we blame either the watchstanders or the housekeeping staff I'd like to know more about how the controls were set up.  Everyone's a Homer now and again... that's why guns have safeties.  Were the safeties adequate in this case?
>
> Art Botterell
> Senior Emergency Services Coordinator, Public Alert and Warning
> California Governor's Office of Emergency Services
> M: (916) 832-4229
> O: (916) 636-3872
>
> ________________________________________
> From: EAS <eas-bounces at radiolists.net> on behalf of Bill Ruck <ruck at lns.com>
>
> Example: Homer.  How does one train him?
>
> Bill Ruck
> Curmudgeon
> San Francisco
>
> At 12:02 PM 1/13/2018, you wrote:
>>Some IPAWS CAP vendors provide better training than others. You could have
>>the best "user interface" on the planet but if you don't provide adequate
>>training, the program is useless.
>>
>>Adrienne Abbott
>>Nevada EAS Chair
>
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