[BC] WideOrbit Automation

[Cowboy]

On Thursday 11 February 2010 01:39 pm, Evan Elrod wrote:
>  On 2/11/2010 11:02 AM, patrick roberts wrote:
>  > If you have a choice in the matter, try Prophet.  Someone there 24/7 to actually
>  > help with their system.
>  
>  Agreed... there is NO better support team than Prophet NexGen.  I laugh 
>  in the face of all other support teams... 'ha ha ha'!

 I've only ever had TWO problems with Profit Systems, neither of which
 may still apply today.

 The first was their non-support of non-Prophet supplied hardware.
 The identicle part from Best Buy ( down to the lot and run numbers )
 would void the warrantee AND support agreements, so you paid
 $350 for a $30 RAM chip.

 The other, was their tech support answer system.
 "If you are a Clear Channel station, press 1 for immediate technical
 support. If you are not a Clear Channel station, leave a message and
 we will get back to you the next business day."

 I don't fault CC for favoring their own, but it was a tad extreme.

-- 
Cowboy