[BC] WideOrbit Automation

[c gennaro]

This has been  my frustration with them as well.  Once Wide Orbit took over the tech support went downhill fast. 
It's not unusual to wait until the next day for a call back if you get one at all -and about half the time you don't. 

The SS32 product inherited from Google/Dmarc/Scott Studios is a pretty good, mature product.  The newer incarnation as "Google Automation" is still buggy. 

At one time Dave Scott was offering support for these, partnered with Enco.  I haven't tried it personally, but wonder if that would be a better option than  WO. 

Chuck Gennaro
Central Wisconsin

On Thu, Feb 11, 2010 at 11:02 AM, patrick roberts <radiowavesokc at gmail.com> wrote:
>The biggest problem I have with WideOrbit is customer no-support when
>they feel like not bothering.  First off, they ran most of the good
>people off in their support department.  Secondly, they aren't real
>good about quick return phone calls.