[BC] A long time ago.

[Harold Hallikainen]

>    As I have stated, I am totally blind so, getting in to radio was a
> challenge. I new a fellow who worked at the little 1000 watt day timer
> licensed to Texas city just south of Houston and he let me by two hours
> on Saturday afternoon. As a salesman I failed and so, got so in debt
> the station hired me to work off my debt. I stayed at that station 7
> years and learned much their. In the early eighties I was program
> director at an f m here in Lufkin where I live and we didn't have an
> engineer. I new more then anyone ells their so I was chief for about
> two years. I am by know means qualified but these folks didn't know
> that and I wanted the experience so away we went.
>    I remember the air switch went out in the tube cavity on the Harris 20
> kilowatt transmitter we were running and, so I called Harris. I told
> the fellow I had the breaker off and the back door off the transmitter.
> First thing He told me was to take the stick hanging in the transmitter
> and bleed off the voltage from the capacitors. I've always wondered
> what He would have said if I had told Him I was totally blind. Probably
> would have thought it was a joke.
>
>    Phil Parr.
>

That's pretty neat! I once had to call Xerox customer support on a printer
where the installation went terribly wrong. I finally got one of their top
support people who called me back on a Saturday. She sent me some software
to fix the problems, then talked me through the process. It all worked
great. Since this was also a scanner, I asked whether scan material went
in face up or face down. Actually, she didn't know - she was blind. She
did a GREAT job on customer support.

By the way, I designed a machine to help teach braille a few years ago.
It's at http://www.independentliving.com/prodinfo.asp?number=428938 .

Harold

-- 
FCC Rules Updated Daily at http://www.hallikainen.com -