[BC] Change of Venue

[Jeff Welton]

I apologize for the crosspost, I'm trying to avoid repeating myself, but I just wanted to get the word out there.
 
Effective 01 March, I'm no longer a member of the Nautel Customer Service team.  Now before you all gasp and say, "oh no, what did he do now?" this is not an involuntary move.  Peter Conlon, our President, CEO and a pretty decent fellow, asked me if I would consider applying my unique qualities and talents to the Sales Department (I think that means that he figures I talk so much I might as well be trying to sell stuff while I do it).  So, while I'm still here, it won't usually be me that you get to talk to when you call Tech Support.  That's not necessarily a bad thing either, we've built a very good team over the past 10-15 years. 
 
I started at Nautel very shortly after we first developed a service department and proceeded to shamelessly plagiarize a lot of what Continental was doing at the time. Back then, if somebody said, "so-and-so does this and it's a really good idea, you should do something like that", odds were that something like that would be a policy within a fairly short period (remember those days, Clay?).  Back then, I was a one man band, under our Customer Service Manager, Kevin Rodgers, who was pretty much always on the road.  Since then, we've expanded from a 3 person department, including secretarial support, to an 11 person team, responsible for supporting all Nautel product going back to 1969, as well as handling in house telephone and IT support.  I like to think I was somewhat useful in implementing a lot of the policies we developed for making sure you guys get a reasonably rapid and accurate response to any inquiries.  But now it's time for a new challenge.
 
So, with that in mind, I'll still be monitoring the lists (and occasionally sticking my oar in the water) and I'll still be available to support the Support techs for any old gear or stuff they might think they'd like my opinion on.  However, for the most part, I'll be restricting myself to 
 
Jeff Welton
Technical Sales Representative
Nautel 
+1.902.823.3900 x 127
HYPERLINK "http://www.nautel.com/"www.nautel.com
 
Making Digital Radio Work. 
 

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