[BC] Change of Venue

[KKTY]

Jeff, congratulations and best of luck on your new adventure.

I... like many others on this list... have never had occasion to call Nautel 
tech support. My ND1's been on the air 24/7 for almost five years, with nary 
a burp. One of the best investments that I've made in 12 years of ownership.

I've been impressed by your (and Nautel's, by extension) participation on 
this board. Seems that anytime there's a question related to your product, 
you've quick to step in and try to help.

You've built a terrific reputation for your company, and it seems to have 
been well earned. You've got a great product to sell, now... but you know 
that already!


Best of luck!

Dennis Switzer
KKTY AM/FM
Douglas, WY




----- Original Message ----- 
From: "Jeff Welton" <jwelton at nautel.com>
Sent: Tuesday, March 13, 2007 10:55 AM
Subject: [BC] Change of Venue


I apologize for the crosspost, I'm trying to avoid repeating myself, but I 
just wanted to get the word out there.

Effective 01 March, I'm no longer a member of the Nautel Customer Service 
team.  Now before you all gasp and say, "oh no, what did he do now?" this is 
not an involuntary move.  Peter Conlon, our President, CEO and a pretty 
decent fellow, asked me if I would consider applying my unique qualities and 
talents to the Sales Department (I think that means that he figures I talk 
so much I might as well be trying to sell stuff while I do it).  So, while 
I'm still here, it won't usually be me that you get to talk to when you call 
Tech Support.  That's not necessarily a bad thing either, we've built a very 
good team over the past 10-15 years.

I started at Nautel very shortly after we first developed a service 
department and proceeded to shamelessly plagiarize a lot of what Continental 
was doing at the time. Back then, if somebody said, "so-and-so does this and 
it's a really good idea, you should do something like that", odds were that 
something like that would be a policy within a fairly short period (remember 
those days, Clay?).  Back then, I was a one man band, under our Customer 
Service Manager, Kevin Rodgers, who was pretty much always on the road. 
Since then, we've expanded from a 3 person department, including secretarial 
support, to an 11 person team, responsible for supporting all Nautel product 
going back to 1969, as well as handling in house telephone and IT support. 
I like to think I was somewhat useful in implementing a lot of the policies 
we developed for making sure you guys get a reasonably rapid and accurate 
response to any inquiries.  But now it's time for a new challenge.

So, with that in mind, I'll still be monitoring the lists (and occasionally 
sticking my oar in the water) and I'll still be available to support the 
Support techs for any old gear or stuff they might think they'd like my 
opinion on.  However, for the most part, I'll be restricting myself to

Jeff Welton
Technical Sales Representative
Nautel
+1.902.823.3900 x 127