[BC] WSJ: Satellite Radio Runs Into Static
Rob Atkinson
ranchorobbo
Tue Aug 15 18:09:37 CDT 2006
I read the whole thing at lunch time. For those who did not see it, a
lengthy front page story in today's wall street journal (8/15) laid out a
multi-point picture of problems for XM and Sirius. It's kind of the radio
version of satellite tv, which is getting killed now by cable since cable
can offer a combination of tv, internet and phone service. Apparently,
people can get news and information and sports from broadcast radio and any
kind of music to their liking from iPods so many do not see satellite radio
as an imperative. Here are the story's highlights:
XM and Sirius are still reporting heavy losses. A few years ago they said
they would need 4 million users to break even. They have signed that number
more than a year ago and earlier this year respectively, but last year XM
lost $667 million; Sirius $863 million. Shares: Sirius lost 44% of value
this year; XM 60%.
Feb. this year: XM board member Pierce "Jack" Roberts resigned writing that
there is a "significant chance of crisis on the horizon."
XM is aggressively paring costs, cutting back on advertising, restructing
debt, curbing their rebate program. It has twice lowered its subscriber
targets for the year but still leads Sirius by about 2 mil. customers.
Sirius is cutting costs but working hard to build subscriber growth with
rebates and longer free-trial periods.
Early on, both companies focused on financing, launching satellites, and
getting air talent. XM got a deal with GM in 1999 and in 2000 Sirius landed
Ford and DaimlerChrysler. Sales of subscriptions to new car buyers didn't
take off so with 2003 models GM offered free 3-month trials. 55% of buyers
went on to be paying subscribers @ $12.95/month.
Originally you had to call an 800 number to activate the radios after car
purchase. Few buyers did this. Therefore, begining with DaimlerChrysler,
the radios were activated at the factory. Chrysler won't know until the
end of the year if the factory activated free trials will boost the no. of
converts from free to paid because they offer 1 year of Sirius. Some Ford
models come with a free 3 year trial. Now, over half of Sirius's 1.4 mil.
car users don't pay directly. It has 4.7 mil. users total.
Many analysts say the % of subscribers who don't renew could rise
significantly at Sirius and XM in coming months as the trials begin to
expire.
Retail: The companies sold radios last holiday season with big rebates.
Sirius and XM ate the costs posting giant losses in their '05 4th qtrs:
Sirius $311.4 mil.; XM $268.3 mil. Analysts estimate that about 10% of
store bought radios given as gifts weren't activated resulting in lost
subscriptions on subsidized radios. Siruis still offers rebates of up to
$100 which is helping move more radios, getting it over 50% of all retail
sales for Apr. May and Jun. But, increasing costs further, the companies
also pay incentive fees to retailers each time a prospect buys a radio in
the store and activates it, typically $10 to $20 per unit.
Talent: Sirius has paid substantial sums for talent--$220 mil. for the NFL
for 7 years, and most importantly, $500 mil. over 5 years for Howard Stern.
These programming coups set off a bidding war with XM that drove up
everyone's expenses with XM paying $650 mil. for 11 years of Major Leage
Baseball. Sirius benefitted from Mr. Stern's unusually long transition, in
which he remained in his old job at CBS, lambasting his bosses and promoting
Sirius for more than a year before he made the switch. The flood of free
publicity prompted XM to spend heavily, almost doubling its marketing costs
in 2005 from the previous year. Early next year, Sirius will find out how
many of the more than one million listeners who bought the service for
Howard Stern, will renew.
Legal issues: The satellite radio industry is getting heat from music
labels because of a radio that can store songs called the S50. In March
Sirius agreed to pay a fixed fee for each of these radios it sells. XM
was unable to reach an agreement and now has a Recording Industry Assoc. of
America lawsuit. Meanwhile, the FCC is investigating the use of small FM
broadcast band transmitters, used in cars to allow satellite radios to play
through regular car FM receivers, because in many cases the signal is so
strong it can be heard in nearby cars. Both companies are working on fixes
but these could be expensive if they require product recalls. Last week, XM
reported regulators had requested information on addtional models.
Previous industry forecasts have proven too optimistic. Currently many
analysts believe satellite radio will eventually become a profitable but
modest market similar to tv's HBO.
rob atkinson
st. charles IL
k5uj
From: Rich Wood <richwood at pobox.com>
Reply-To: Broadcasters' Mailing List <broadcast at radiolists.net>
To: "Broadcasters' Mailing List" <broadcast at radiolists.net>
Subject: Re: [BC] WSJ: Satellite Radio Runs Into Static
Date: Tue, 15 Aug 2006 16:47:12 -0400
------ At 10:31 AM 8/15/2006, Rob Atkinson wrote: -------
>Low Fidelity: Until Recently Full of Promise, Satellite Radio Runs Into
>Static
Based on today's Wall Street Journal article (8/15). I decided to visit one
of my area's largest multiple brand car dealers to see what they'd do if a
customer brought a properly operating "defective" radio (IBUZ or satellite)
back. The answer was absolutely nothing. Dealers now are often selling new
cars below their cost, especially during "employee pricing" days. The
purpose is to bring in used cars in trade on which they really make their
money. The days of "we'll give you a CD changer" to compensate are gone.
Manufacturers do not compensate the dealer for a returned radio simply
because they're unhappy it doesn't work as they'd expected.
At this point, it leaves the dealer with an unhappy customer. This dealer
carries about 7 major brands. None of them offer IBUZ receivers as options.
No one in sales or service knew what it was even when I used the HD
Dominion's preferred name that sends everyone to the TV department.
In the case of the unactivated satellite receivers, the dealer doesn't get
spiffed until the receiver is activated. They activate it in their shop and
include a note with all the paperwork that notifies the customer the radio
will work for one year. After that, they have to pay for the service
themselves. No one there knew how many people renewed their subscriptions.
Rich
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