[BC] engineers nessessary "evil"

Larry Albert larry.albert
Fri Jul 22 10:22:46 CDT 2005


AMEN Brother.

That client is worth keeping.

Albert



At 09:51 AM 7/22/05 -0400, you wrote:
> >>They are the real gems, and long term survivors in this business.
>
>And they are the ones I'll do everything in my power to keep happy because
>they are the ones that pay their invoices within 30 days.  Going so far as
>to doing small things for them without charging them.  I can think of one
>client who has a tower near my home.  Recently he called and said the tower
>light channel on his remote was reading zero and asked if I could visually
>check his tower.  Took me ten minutes to ride up the road and back to see
>his beacon was out.  I called the FAA and reported it, then called him back.
>He asked me if I would take care of it for him, which I did.  I didn't
>charge him for that day.  I only charged him for going out and trouble
>shooting the flasher, which I replaced.  Do I do that for everyone?  No.
>But he pays his invoices within TWO WEEKS of getting them.  The least I can
>do is give him 15 minutes of my time every once in a while.
>
>
>
>
> >>They are also inclined to be the last to pay their bills.
>
>Something else owners don't realize is that we talk amongst ourselves.  I
>already know who most of the cheapskate owners are in this area by listening
>to other engineers talk.  I suggested at one time the SBE post a "deadbeat
>owners/operators" list, but was told it was bordering on the edge of slander
>and libel.  Regardless, most of us know already.  As the available pool of
>engineering talent grows smaller, it will also be harder for the owners with
>that kind of rep to get help.  In the end, they get what they deserve.
>
>
>Scott Cason
>President
>LaGrange Communications, LLC
>502-213-0024
>www.lagrange-com.com
>
>
>
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