[EAS] Resolved- Nationwide AT&T Mobility 9-1-1 outage
Sean Donelan
sean at donelan.com
Wed Mar 8 22:04:39 CST 2017
On Thu, 9 Mar 2017, Botterell, Arthur at CalOES wrote:
> Yes, and the additional uncertainty about how different broadcasters
> may treat various codes creates a further incentive to stick with a few
> well-known ones whose behavior can be foreseen with some confidence.
> Again, it's become vary messy.
AT&T Mobility says the 9-1-1 outage is resolved.
The National Weather Service offices were sending alert messages using the
TOE (911 Telephone Outage Emergency) code as Non-Weather Emergency
Messages on behalf of local emergency management agencies.
CEM (Civil Emergency Message) is generic, neutral sounding, and universal
across public alerting systems (Weather Radio SAME, EAS, WEA) for the last
20 years. If emergency managers can't figure out which code to use, CEM
is usually the generic code. Using CEM also avoids "scary" text crawls on
legacy EAS equipment when the audio or IPAWS message is missing.
I received the message from ArlingtonAlert (SMS subscription based
alerting) at 11pm, after the AT&T outage was resolved. I don't know when
Arlington sent it, i.e. was it delayed.
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