[EAS] Cell Phone Warning Failure

[Sean Donelan]

User interface design is always a challange.  The buyers/customers don't 
understand the system, and the vendors/sellors don't have an incentive to 
clarify it.  Its much easier to blame the user than bad design.

One interesting academic paper used census data and GIS to show the user 
how many people an alert would impact.  The idea was when the person 
expected a few thousand people, and the alert tool said 1 million people 
would be notified; they might go Hmm?

I don't think most officials really understand how powerful WEA, EAS, etc 
really are.  Many still think of it as a super-tweet.

On Tue, 27 Jun 2017, Botterell, Arthur at CalOES wrote:
> So, we're going to go down and have an after-action / training workshop down 
> there, with the LECC and everybody we can get (including hopefully their 
> alerting-tool vendor).  Which smacks a bit of blaming the victim, but our 
> visibility into the carriers is very limited, so it may be the most we can 
> do.