[BC] Poor customer support

[Alan Kline]

I think I know which company you're talking about, and I'm pleased to 
see that they have indeed changed their policy.

If I'm wrong, that makes *two* companies that have seen the light, and 
that's a good thing...

ak

On 2/26/2010 4:20 PM, patrick roberts wrote:
>
> One normally decent company had an idiotic policy of not wanting to
> make their manuals public on their site without a password that a
> person had to call and get from them(changed every week).