[BC] Kissing and IP Provider Goodbye...

[JKBurger]

You will eventually have the same problem with AT&T.  My router died.  I asked them to send me a new one.  They could only sell me one for $150.  I could pick one up at the local computer store for $40.  I declined their generous offer and switched to DSL Extreme.  So far, so good...said the falling man.  I now have 4 times the download and upload bandwidth at slight more than half the price.  How long will my satisfaction last?  Who knows, but there are enough options that we do not need to allow ourselves to be held hostage by one provider.  BTW, AT&T gave me the same "Please don't leave me!" pitch that you got from Earthlink.
 
John

From: Burt I. Weiner <biwa at att.net>

I went through a year or more of issues with earthlink.  I was paying
for 5 megs download and it typically ran at 750K to 1 Meg.  I made
many calls and went through all of the stuff they suggested.  My
laptop also had the same problem.  I put it on a clients FIOS system
and it ran at about 17 Megs download and almost 2 Megs up.  Here I
was paying for 5 Megs and not getting it.  After about a year of BS
from earthlink I ordered a new DSL service from AT&T, which serves my
home and consistently runs at 5+Megs down and about 750 k up.