[BC] Failing XM Radio

[Mike Murrell]

Yes but they are betting your radios will die before your contract does.  If
so then what?  Refund on service or a more expensive radio?  
Just curious
Mike

Craig Bowman sayeth:  "I have a friend who purchased a boat with a sirius
radio which had been
disconnected.  Upon reconnection he could receive all the channels.  That
was five years ago."

If you peruse the various satrad message boards (the ones not run by
SiriusXM; two of them are XM411.com and XMFan.com), it appears that customer
service, including disconnects, is so variable as to remind you of Forrest
Gump's box of chocolates.  They almost always make attempts at customer
retention when someone calls to disconnect from the service (as I would
expect them to), but depending on who you talk to, you can on occasion
bargain them down to a very low price, sometimes even below the $7/month
they charge for the second through fifth radios on the same account.  If you
persist in wanting a disconnect, however, it doesn't always happen, as Craig
noted.

One thing that survived the merger was the lifetime subscription , which now
applies to radios from both services.  It actually came out about $200
cheaper (for two radios in my case) than extending the service for another
five years, and that was without my having to do any bargaining at all.

Sid Schweiger