[BC] Failing XM Radio

[Sid Schweiger]

Craig Bowman sayeth:  "I have a friend who purchased a boat with a sirius radio which had been
disconnected.  Upon reconnection he could receive all the channels.  That was five years ago."

If you peruse the various satrad message boards (the ones not run by SiriusXM; two of them are XM411.com and XMFan.com), it appears that customer service, including disconnects, is so variable as to remind you of Forrest Gump's box of chocolates.  They almost always make attempts at customer retention when someone calls to disconnect from the service (as I would expect them to), but depending on who you talk to, you can on occasion bargain them down to a very low price, sometimes even below the $7/month they charge for the second through fifth radios on the same account.  If you persist in wanting a disconnect, however, it doesn't always happen, as Craig noted.

One thing that survived the merger was the lifetime subscription , which now applies to radios from both services.  It actually came out about $200 cheaper (for two radios in my case) than extending the service for another five years, and that was without my having to do any bargaining at all.

Sid Schweiger
IT Manager, Entercom New England
20 Guest St / 3d Floor
Brighton MA  02135-2040