[BC] counting the nines

[Chris Gebhardt]

SteveOrdinetz wrote:
> Of course a T1 is only as good as the telco infastructure.  I handled
> a site a few years ago that was plagued with T1 issues.  Old copper
> lines, no spare pairs in the cable that were any good.  Verizon wasn't
> in any hurry to do anything about it...every time we'd have an outage,
> they'd dispatch a tech who would confirm what we already knew.  They'd
> check the line and see lots of errors.  They would then pass it along
> to their engineering dept. and that's where it would end.
> We had backup lines, and most of the time they didn't both experience
> problems at the same time.

We actually have an issue like that in our corner of downtown Dallas. 
We've got an abundance of fiber, so that makes the true high-speed 
services a snap.  But sometimes we have a customer in the datacenter 
that wants to take a T1 or PRI for a dedicated service or VoIP etc, and 
they'll chose a CLEC with no facilities in our building.  In that case, 
the CLEC will get the loop from ATT.   And every time, we get the same 
installer with the same complaints about how he's been telling his 
bosses for years that the trunks are beat up and water-logged and how 
every time it rains he gets a bunch of T1 repair tickets.   He generally 
likes to go on about this for about half an hour before heading back to 
the telco room.

Chris Gebhardt
VIRTBIZ Internet Services
chris at virtbiz.com | (972) 485-4125