[BC] BC] so who do you count on 24 hr support?

[Paul B. Walker, Jr.]

I second that about Audio Vault. When I was at KYYZ, If there was a problem,
Id call them aroud 1045ish or 11am after I got off the air at 10am and had a
bite to eat

I cant count how many times it was 2-230pmish and I was still waiting for a
call. Id end up calling them back and when i told them Id been waiting 3
hours and had been in since 530am and wanted to go home.. I was magically
able to get right through to someone unlike the first time when they had to
take my namer and number.

Paul

On 10/28/07, Broadcast List <Broadcast at fetrow.org> wrote:
>
>
> BE's Audio Vault has had pretty awful support, no DARNED AWFUL
> support, even during business hours.  We have even had an on-site
> visit that once it was over it was discovered that 44.1 kHz sampled
> audio was playing back at 48 kHz.  Tech done, system FUBAR.  How
> stupid was that?  We stopped buying their systems, but John Bissett
> got involved and has been trying to resurrect their reputation with
> us.  The jury is still out, but they seem to be trying much harder.
> With John behind it, I believe they will do better.  The transmitter
> side IS much better than the Audio Vault side.
> ..........................--chip
>
> On Oct 27, 2007, at 8:46 AM, broadcast-request at radiolists.net wrote:
>
> > Message: 27
> > Date: Fri, 26 Oct 2007 20:17:05 -0700
> > From: dean tiernan <dtiernan at gmail.com>
> > Subject: [BC] so who do you count on 24 hr support?
> > To: broadcast at radiolists.net
> > Message-ID: <4722ADB1.9020008 at gmail.com>
> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> >
> > this is where I entered the list about 15 years ago.
> >
> > There's Enco
> > Prophet
> >
> > Who else
> >
> > Dean of support
>