In a message dated 10/24/2007 8:48:13 AM Eastern Daylight Time, RichardBJohnson at comcast.net writes: > I couldn't make this up! Here is the response from Dell's so-called > "Customer Care." Well, they DID give you some options! Call 'em! LOL! :) Willie... <BR><BR><BR>**************************************<BR> See what's new at http://www.aol.com</HTML>