[BC] Monitoring IBUZ Secondaries - NOT

[Rich Wood]

------ At 10:34 AM 2/16/2007, WFIFeng at aol.com wrote: -------

>Wow... as if the technology, itself, weren't already flawed, they're allowing
>the service provided thereby to suffer. Maybe listeners are returning radios
>for these reasons, too!

Ya think?

>In the (thankfully) rare instances where we have been knocked off the air,
>90% of listeners who take the time to call ask, "Is something wrong with my
>radio?"

I tried. I called virtually every number in WTIC's voicemail rats 
nest, even other stations in the cluster. I was unable to reach any 
human, not even a receptionist. I tried their traffic reporting cell 
number. Doesn't work in my area about 35 miles from Hartford center. 
I even called an engineer friend with Hartford connections thinking 
he might have a secret bat number. No luck.

>Truly, the unwashed masses are about as clueless about technology as can be.
>They are spoiled, when you think about it... Radio is (supposed to be) very
>reliable. You turn on the radio, and the station is there. When the station
>*isn't* there, they blame the poor radio, never expecting something 
>so reliable to
>*not* be there.

I'm not unwashed. We're now 70 minutes into the second station's 
silent period. I actually took a shower during the quiet time.

>  Kind'a like the telephone, I guess. "It just works." Now
>they'll tune into the "stations between the stations" and hear stuck 
>CD's for many
>minutes, or double-audio, dead air, etc. That's gotta be a real winner in
>their eyes. BTW, how are the sales of those bridges going, Rich? ;)

More bridges have been sold than IBUZ receivers.

>So the HD secondaries are transmitting garbage from time-to-time, and nobody
>cares.

Is dead air garbage?

>That's the real problem: *Nobody cares!* Why should the Consumers, then?
>Word-of-mouth has to be spreading from those who have bought these 
>radios and had
>bad experiences with them. The report of nearly 100% returns on them speaks
>very loudly to the retailers. How much longer can this thing 
>survive? It's been
>on full life support since Day One, and looks like it's just losing 
>ground day
>by day.

I don't think consumers really care. They just go on to something 
else. Retailers are responding in this market by making receivers 
special order items without models on display.

>How can anyone, seriously, be optimistic about the future of this thing, when
>these kinds of problems are so abundant and apathy so deep?

I'm beginning to feel for the HD Dominion Head Dude. The interview 
seemed to ooze frustration when it came to secondary apathy. I'm 
going to come to his rescue and start a company to monitor 
secondaries. Our slogan will be: "We'll listen so no one else has to."

Rich