[BC] UPS Damaged Goods

[Glen Kippel]

Yes, I shipped a set of STL's back to the factory for service/upgrade and
used the original boxes.  I was told that that wasn't good enough -- they
had to be double-boxed.

On 4/7/07, Stevan A. White <w5saw at pathwayz.com> wrote:
>
> Harveyesmith at aol.com wrote:
> >
> > metal can be straightened,, and scratches do not bother electronic
> function.
> >   good idea to have insured it, next time you ship it UPS, insure it for
> 5,000
> >
> > sadly it appears   UPS must be not as conscientious and/or reliable as
> they
> > used to be.  This is good info for all of us to learn from... and  for
> all to
> > be aware of...
>
> I recently needed to send a power amplifier module from a transmitter in
> for repair and the equipment manufacturer I was shipping it to told me
> if I was shipping ANYTHING (ESPECIALLY MISSION CRITICAL EQUIPMENT) I
> WANTED GUARANTEED SAFE DELIVERY for repair or any other reason, to
> insure it for at least $5,000.  He told me that UPS has a policy that
> ANYTHING INSURED FOR $5,000 OR MORE is to be hand carried, processed and
> signed by a UPS manager to insure proper handling and IT MUST ALWAYS BE
> SIGNED FOR on the delivery end.  This way, IF IT DOES GET DAMAGED, it is
> much harder for UPS to weasel out of a claim.  I think it will cost you
> around $40 or $50 for the insurance.  Is it worth it?  Yes, especially
> if you can't afford to pay for some UPS goon's carelessness.  I once
> shipped a HP spectrum analyzer and they killed it but wouldn't pay for
> it because it's Pelican case wasn't proper packaging.  Be careful, by
> UPS "standards" the original manufacturer's packaging may not qualify
> either.  Go figure.
>
> Best Regards,
> Stevan A. White, W5SAW
> SW Commercial Electronics
> 928 South Crockett Street
> Amarillo, Texas 79102
> Phone 806-681-7228
> w5saw at pathwayz.com
>
> "You can tell more about a person by what he says about others than you
> can by what others say about him." -- Leo Aikman, Writer and Newspaper
> Editor
>
>
>
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