[BC] Call screener software
Andy Linton
alinton
Tue Apr 3 16:50:49 CDT 2007
I'm aware of Neoscreener Kirk, but that is specific to Telos hybrids I
think. I'm talking about software not specific to the hybrids.
PhoneBox is one, but that really requires to interface with hybrids. Its
very good, but a little over the top in terms of features and price for a
lot of small stations.
The Comrex Stac does come with an html-based screener software, but it
doesn't read Caller-ID, and doesn't use a database.
Ours will show who a caller is, where they're from, when they last called
etc before you answer the call. I know its not unique but I think for the
envisaged cost and not being tied to particular hybrids it might be useful.
Rgds
-----------------------------------
A reply from:
Andy Linton
> -----Original Message-----
> From: broadcast-bounces at radiolists.net
[mailto:broadcast-bounces at radiolists.net] On
> Behalf Of Kirk Harnack
> Sent: 03 April 2007 20:53
> To: Broadcasters' Mailing List
> Subject: Re: [BC] Call screener software
>
> Andy,
>
> Probably the gold standard in this type of software is NeoScreener,
> part of NeoWinners from a French firm, NeoGroupe.
>
http://www.neogroupe.com/products/neoscreener/neoscreenerProductPage_en.htm
>
> Notably, NeoScreener is used at Sirius Satellite Radio for the Howard
> Stern Show.
>
> The Telos product, Assistant Producer, does a fine job, but it lacks
> sophisticated database manipulation and sorting.
>
> NeoGroupe is quite good at database manipulation. That, plus an
> intuitive user interface is why I say it's the "gold standard" in
> phone software.
>
> Disclosure: Telos is the distributor of NeoWinners and NeoScreener in the
USA.
>
> If you want to offer your own software in this category, you'll want
> to find a niche that doesn't appear to be filled by the other
> offerings, and fill that. If you don't want to re-invent the wheel,
> try working out distribution for NeoGroupe in your area. NeoGroupe's
> president, Philippe Halin, is a good guy.
>
> Best!
>
> Kirk Harnack
> Telos/Omnia/Axia
>
>
>
>
> On 4/3/07, Andy Linton <alinton at iol.ie> wrote:
> > Hi all,
> >
> > We've written some software which, with the aid of a little external
> > interface, displays on your screen a phone caller's number, and links it
to
> > a database into which you put the caller's name, address etc.
> >
> > The first time someone calls you'd put in their location, name etc and
you
> > can enter if they've won a contest, if they are a regular caller, if
they
> > are a 'prize pig' and any special comment you wish.
> >
> > Then next time they call, before you pick up, you have their record on
the
> > screen. An assistant can enter the info, and the talent, looking at
another
> > PC on the LAN can see what's going on.
> >
> > Ideal I think for talk shows or indeed any show that gets callers.
> >
> > IS there anything like this already available commercially in the US,
and do
> > you think any stations there would be interested in it?
> >
> > Comments appreciated.
> >
> > Rgds
> >
> > Andy.
> >
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