[BC] Elettroinika Hardata
Mark Earle
mearle at mearle.com
Mon Jun 22 13:51:32 CDT 2009
Ernie Belanger wrote:
> How was/is the tech support and part support??
>
>
I've only had one other failure - lighting zapped part of the modem in
the remote control. They turned it around quickly and it was not
terribly expensive.
> Is it domestic or do you have to call international??
>
The TX is made in Italy, but their U. S. distributor is in Florida, so
you deal with FL.
> Do they speak English?
>
Yup
> Documentation quality??
>
>
Hmm. Adequate. A but hard to search, but that may be me.
My only other gripe is some of the OEM stuff like fans are overpriced.
But it is convenient - they have the exact match. Being fiscally tight
:-) I've used Grainger and other sources for replacement fans.
ALL fasteners are metric. Mostly they favor hex heads. Even rack screws.
> Ernie
>
> Mark Earle wrote:
>
>>
>> It's been a good unit, until last week - the 250w exciter went dark.
>> Micro / synth failure. To be fair, we had an air conditioner problem
>> last year that probably stressed everything. So the Exciter is off to FL
>> for service/ check.
>>
>>
>>
>>
>
>
--
mwe
) )
) ) You will be assimilated..oooh, coffee!!
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