[BC] Sage Endec paper feed problem

[radioranger]

I've got a Sage Endec EAS box with a printer problem.  The paper doesn't
always advance when the printer does a line feed.  The mechanism appears to
be working correctly, as I can see the little "reel type lawnmower" spool
rotate when I do the manual paper advance routine, but the paper seems to be
slipping too much and won't completely advance.  I wondered if the coating
on the thermal paper had come off on the feed rollers and made them slippery
so I tried lightly wetting a piece of regular copy paper with alcohol and
running it thru the mechanism, but no help.  Has anyone else experienced
this problem, and is there a fix, short of replacing the printer?

Steve Brown
Radio Rangers
Minneapolis