[EAS] Maui sees ghosts from Californias past
Bill Ruck
ruck at lns.com
Sat Aug 19 22:53:42 CDT 2023
There are too many points to make.
1. Public Service / OES / Emergency Services have been seduced by
vendors that sell reverse 911 and cell notification systems and other
"state-of-the-art" systems. Those vendors have very good sales teams.
They disparage old technology like EAS. They also make a lot of money
from those sales.
2. Most of those systems work very well in tests and look good to
agency management.
3. Most of those systems depend on utility power which can impact VoIP
and cell service. So when the power goes out what still works?
4. I remember an APCO presentation after one of the big CA fires the
dispatchers told stories about people calling 911 to get the fire
department to open their garage doors so they could escape. They did
not know how to open the garage door without power. The dispatchers had
to tell them the FD is busy.
5. Experience is that when something bad happens people resort to what
they usually do. In San Francisco it is to turn on KCBS, the last
all-news station here. What they do NOT do is to find something else.
6. There is no perfect public warning system. All of them have issues.
IMHO the best solution is not to be picky but to use ALL of them.
Even at that point there will still be members of the public that will
claim "Nobody told me".
7. I have a lot of sympathy for OES or Emergency Managers. Every year
at budget time they get interrogated "Why are you asking for more money?
Our last (pick one) fire, flood, earthquake, volcano, etc. was dozens
of years ago." Then after years of losing staff and not getting
training and no new technology something bad happens and the result is
"It's your fault".
And as I said before, "Been there done that and the t-shirt wore out a
long time ago". Like 1989.
Bill Ruck
Curmudgeon
San Francisco
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