[EAS] Today's CAP Message

[Harold Price]

I received all four alerts for EST, CST, MST, and PST.  All were sent 
at the nominal 11:05am local time.

If you did not receive the RWT, and your Sage ENDEC shows that you 
were connected to IPAWS, then you are running the old version 89 
release.  You need to be running version 89-2.

Version 89-2, released in June 2012, fixed a problem where the ENDEC 
would sometimes not break a link to IPAWS if the link connection 
didn't set up properly.  This happened to a small number of users and 
seems to be related to the local lan architecture.  It caused the 
ENDEC to stop polling, and report that CAP was offline.  As a side 
effect, the 89-2 release also fixed a problem with a condition that 
wasn't occurring at the time, that of getting a "504 gateway timeout" 
error from the IPAWS server.  Sometime in mid December, those server 
errors started popping up, or at least now happen often enough so 
that people are noticing them.  It the server timeout occurs at a 
particular spot in the CAP fetch process, the version 89 release 
would not retry the fetch, and the alert would be missed.

We didn't notice this gateway timeout problem on our Sage test units, 
because they are all running the 89-2 release, and version 89-2 will 
continue to try to download the alert until it is no longer present 
in the list of alerts from the server.  Version 89-2 does not miss 
the RWTs, even if the 504 gateway timeout error occurs.

Long story short - if you are running version 89, please install 
version 89-2.  If you are running version 88, then you need to 
install version 89, then install version 89-2.  If you are running 
version 89-2, you don't need to take any action.  If you are running 
89-2, and you do miss an RWT, please let me know.

If you missed any RWTs, be sure to note it in your official EAS logs, 
and note that the corrective action was loading a software update.

Regards,
Harold

At 03:19 PM 1/28/2013, Rick Heath wrote:
>Did not receive a CAP message here today in Galesburg, IL on our Sage. There
>have not been previous problems. We did receive it on our other four Sage
>units at our Burlington, IA cluster (different ISP for that cluster).
>
>Rick Heath
>Engineer/IT
>WAAG FM 95
>WGIL AM 1400
>WKAY 105.3 KFM
>WLSR Pure Rock 92.7
>309 342-5131 Office
>
>-----Original Message-----
>From: Robert Rakow [mailto:rrakow at pioneer.org]
>
>I did not receive a CAP message today here at KWCM Appleton, MN. I cannot
>see anything stick out that would prevent me from receiving it so am
>wondering if others are missing it also or others from Minnesota.
>
>--
>
>Rob Rakow
>Director Of Broadcast Operations
>Pioneer Public TV
>120 W. Schlieman Ave
>Appleton MN 56208
>320-289-2622
>320-289-2931 direct
>
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