[EAS] CAP EAS

Harold Price hprice at sagealertingsystems.com
Tue Jan 15 17:10:45 CST 2013


Richard,

There are two different issues:

1) Device can't poll FEMA - says CAP is down, and only a reboot will 
bring it back. After version 89-2 is installed, we've only had one 
report of a device requiring a reboot to come back (yours).  All 
other loss of polling has been version 89 (not 89-2), or issues with 
static IP address duplication, small DSL routers that give out less 
DCHP addresses than there are devices connected to it, changes to DNS 
address, changes to firewalls, loose cables, etc.  I suspect yours is 
one of these cases, but because it is remote to you, we just haven't 
found out which of these things it is yet.

2) Device can poll FEMA, and never (or very seldom) missing enough 
polls for the ENDEC to blink the error light and send an email.  But, 
it misses the RWT at a time when polls seem to be occurring 
normally.  We have had a few reports of this happening, the reports 
starting in late December, though some of the missed RWTs starting in 
Mid December.

I don't think you are in the 2) group.  I think everyone in this 
group is also running version 89, not 89-2, but we've checking the 
records on that now.

Harold

At 05:02 PM 1/15/2013, Richard Rudman wrote:
>Hi, Harold:
>
>As I told you in a private email, out of the 23 ENDEC's (all of 
>which run 89-2) that I monitor there is one that loses polling two 
>or three times a week -- sometimes it comes back. Sometimes not.
>
>Sometimes rebooting does not work, although for the last week or so 
>it has come back when rebooted.
>
>This machine not only always came back from polling lapses before 
>Christmas, but had fewer such lapses than some of the other machines I monitor.
>
>Richard Rudman
>
>On Jan 15, 2013, at 1:14 PM, Harold Price wrote:
>
> > Has anyone seen this problem prior to the week before Christmas?  Has
> > anyone seen it with version 89-2?
>
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