[BC] My Troublesome OfficeJet 7000 - Progress

[Broadcast List USER]

I'm confused.

You have a problem with Windoz 2000 computers, and I presume no others.

You write;

> Thanks for nothing, Microsoft.

THEN, even though the printer is working fine on other OSs, you write:

> Last HP product I ever buy.

I have to admit, I keep computers, and even other things like cars,  
going much longer than I should, but you have to realize two things:   
First is that the OS, a very old OS, seems to be the real problem.  If  
not, you would be able to remove the icons, and possibly go back to  
where you were before.

I don't think you have a printer problem, but an OS problem.  Why not  
try moving to XP on one of the problem machines?

--chip

On Feb 24, 2010, at 8:22 AM, broadcast-request at radiolists.net wrote:

> Message: 14
> From: Jeff Glass <Xmitters at aol.com>
> [...]
> The bad news :-) When I add a Standard TCP/IP port on a windows 2000  
> computer, I get a message saying "unable to lad TCP Mib Library"  I  
> visit to Microsoft's support site got me on the trail of an  
> incompatible DLL file. I deleted that and now when I get to the  
> printer install Finish screen, I get an error message saying that  
> the printer cannot be installed because the printer (something or  
> another) does not exist. Microsoft had a link to a hotfix site,  
> which let me down a dead end. Hotfix no longer exists and the page  
> explains upgrade strategies for a new O/S.  Thanks for nothing,  
> Microsoft.
>
> So all of my windows 2000 machines are screwed up, because at one  
> time or another, I installed this %&*(^&*((** HP printer software on  
> all of my available Win 2000 laptops. They now have the same disease.
>
> Another major bug is that if I go to the Printers page from Control  
> Panel in Win 2000, I cannot delete the errant HP printer install  
> icons!  The Printers page hangs after I click Delete and becomes  
> unresponsive. So short of taking a 44 magnum and blowing these POS  
> computers into next tuesday, how do I go about deleting these  
> printer icons? I reinstalled the service pack (4) but no help.
>
> Last HP product I ever buy. What a nightmare! Their customer support  
> sucks swamp water just like their products. My suggestion to the  
> members here is to not buy an HP anything; unless of course, you are  
> OK with useless/nonexisting tech support.
> [...]
> Jeff Glass