[BC] Internet STLs

[Larry Lamoray]

Barix documentation is not the best by any standard, but I've seen far worse 
from many manufacturers. We have installed many units and sold many,  many, 
more. No problems as a rule, if you have an IP competent engineer installing 
them.

If you had very old firmware, you bought the units from someone who had very 
old inventory. We support the product - Most dealers don't. (However, we 
don't support what we didn't sell, and you wouldn't believe the number of 
calls that we get in that vein.)

We offer QuikLinkIP specifically for the "IP challenged" facilities that 
need plug & play capability.

----- Original Message ----- 
From: "Mike McCarthy" <towers at mre.com>

I told my IP guy to work with who ever he needed to make them work and sound 
good as a back-up STL. Whether he called Dana I don't know...but I told him 
to. That said, the set-up and management is/was cumbersome and printed 
documentation and support completely lacking.

One other thing...we were shipped units with VERY old firmware which needed 
updating right out of the box. Problem was the manuals (if you can call them 
that) were for newer versions which was different than loaded. That took a 
couple hours to figure out alone, then to update the firmware.