[BC] Verizon T1 and batteries

[Rolf Taylor]

Ron, 

You got that right!

I am amazed at how often people fail to demand what they are paying for. Usually all it takes is an email (or online form) to the state regulatory authority and suddenly they pay attention to you.

Same goes for ordering. In many cases ISDN BRI is on the tariff and can be ordered, but that does not stop their order-takers from giving you some run-around.

I am also shocked when customers take the phone companies word as gospel and completely ignore what a manufacturer has to say about the issue. Better than 75% of the time the manufacturer will be right, not the Telco

Ron Youvan ka4inm at tampabay.rr.com writes

Chris Gebhardt wrote:

>> But yeah, that wasn't really the point.  The only point I was making is
>> that T1 used to make you an "important" customer in an outage situation.
>>    Sadly, those days are gone.  It's just costing more and more to be
>> treated like your connection is meaningful, and you're not just a guy
>> missing out on your email.
>
>   In Florida any regulated analog service must be repaired in 3 days, but any regulated digital 
>service (like a T-1) a repair person must be dispatched within 3 hours.  (and fixed is some ? hours, 
>FPSC rules)  I think "digital" means carried digitally from end to end.
>
>-- 
>Ron KA4INM

Rolf Taylor

Applications/Support Engineer 
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Mobile : 216 394-4062

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