[BC] How we view our co-workers

[Dana Puopolo]

Most of our work IS customer service. Let me quote from the cover letter I
send prospective employers:

"Working in support has taught me how to serve customers-which directly 
relates to radio station engineering. The station's engineering department 
is actually a customer service organization-and the other departments 
its customers."

-D

From: Barry Mishkind <barry at oldradio.com>

Following up on a recent discussion that we had on the list, Kevin Trueblood
has done a nice little article reflecting on how a lot of our work is
"Customer Service."

It is now posted at the BDR  www.thebdr.net