[BC] Assistance with Outlook problem!

[Peter Smerdon]

Assumption 1 - There is no MS Exchange Server involved - otherwise all 
you'd have to do is reconnect to the Exchange Server (look at another 
computer's Outlook settings under Tools->Email Accounts-> View or change 
Existing e-mail accounts)
Assumption 2 - the "old" mail is all the previous mail and is stored on 
the server as a *.pst file. If so it'd be on the server for backing up 
purposes, maybe?

If you want to continue to store old AND NEW email on the server:
Fire up Outlook, go to Tools->Email Accounts-> select "View or change 
Existing e-mail accounts". Click "Next"
On the window that opens click on "New Outlook Data File" towards the 
bottom of the window. OK the default "Office Outlook Personal Folders 
File", then you can navigate to the server-based PST file. When you 
select & OK it, check the Name in the next window, and cahnge or keep it 
(I usually rename it something like "Server Folders")

Now you should have a second set of folders (email/contacts etc).

If you want to have future emails delivered to the server PST file go 
back into "View or change Existing e-mail accounts" - the field 
alongside the "New Outlook Data File" button "Deliver e-mail to 
following location" now has a second choice when you down arrow - and 
you can select your new data file.

You can also add the data file from Tools->Options->Mail Setup->Data 
Files, but you can only change the "Deliver e-mail to following 
location" from the View/Change accounts window.
Just like Microsoft - there's more than one way to get to a destination.
Oh -- you can also get there from Control Panel->Mail (but you have to 
have Outlook closed first.

If you are having new email delivered to the server PST file, and might 
want to delete the original local Personal Folders - that's done from 
Tools->Options->Mail Setup->Data Files

I hope this is not too confusing and helps you out.

Glen Kippel wrote:
> 
> One of our sales people messed up his computer and we had to load a lot 
> of stuff back into it, including MS Office Outlook 2003.  I was able to 
> get that up and running.  We can send and receive new mail, but there is 
> a lot of old email that is up on the server and I don't know how to 
> access that.  Are there any Outlok gurus here that can point me in the 
> right direction?  Thanks.
> 
>

Regards,
-- 

Peter Smerdon.

Melbourne, Australia.