[BC] Radio Shack HD Sale digital radio

Rich Wood richwood at pobox.com
Sun Apr 27 08:11:53 CDT 2008


------ At 02:24 AM 4/27/2008, Harold Hallikainen wrote: -------

>How do Radio Shack employees compare with sales people in any consumer
>electronics store? I imagine this is not the highest paying industry, but
>is very price competitive.

It's a very tough job when you don't know anything about your 
products. A year or so ago I noticed a dramatic change at Circuit 
City. It turns out they fired their highly paid (relatively) 
salespeople and brought in inexperienced kids. Then wired them up 
with radios so they could call the queen bee if the customer had a 
question. I guess paging systems are useless with the 11 systems 
playing different Hip Hop at deafening levels drowning them out.

The folks at Best Buy can, at least, still tell you what the HDTV 
resolutions are. Incentives are gone, since they don't pay 
commission. That's all the more reason manufacturer spiffs are 
important to salespeople.

One of two stores in my market that actually had knowledgeable 
people, Tweeter, closed many of their stores.

Rich 




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