[BC] Non Sheep

[RichardBJohnson at comcast.net]

This is the message I received from Dell:

**********

Dear Mr. Johnson,

Thank you for contacting Dell Online Customer Care. 

I understand from you email that you were unable to use the Microsoft Vista. I apologize for the inconvenience caused by you and I will certainly assist you in this regard.

As I further review the Dell Purchased ID number you have provided, 2000077580023, I see that it is for a new purchase which is currently in production. Are you referring for the old computer?

Please reply to this message with a detailed description of the issue that you require assistance with.  I will be happy to assist you once you provide this clarification.

Please ensure that your customer account or order/invoice number is included with your reply.

Note: To purchase a new window XP software, you may call our Sales Department at 1-800-915-3355 or place an order online at http://support.dell.com.

This email refers to your case number 177900856. 

We appreciate your patience, and apologize for any inconvenience.  If you require anything further, please feel free to visit our website at:

http://support.dell.com

Again, thank you for choosing Dell Online Customer Care. 

Respectfully,

Rosana Cortez
Rep ID: 148599 
12:00 A.M to 09:00 P.M CST
Dell Online Customer Care

http://support.dell.com

When responding to me, please use the *REPLY* function of your e-mail program. This will keep the SAME SUBJECT LINE of our e-mail. Otherwise your message may be delayed or lost.

***************

So, Why would somebody ask; "Are you referring for the old computer?" Ignoring the obvious
misuse of the word, "for," why would any human think I was referring to a computer that
was different than the one I purchased?!!  I just don't get it. Cortez is not an Indian name.

--
Cheers,
Richard B. Johnson
Read about my book
http://www.LymanSchool.org


 -------------- Original message ----------------------
From: WFIFeng at aol.com
> In a message dated 10/23/2007 11:16:10 AM Eastern Daylight Time, 
> RichardBJohnson at comcast.net writes:
> 
> > I just purchased a Dell for
> >  a friend and they claim that they WILL NOT ship it
> >  with anything but Vista. 
> 
> I'd cancel the order, and take my business elsewhere... or insist to speak 
> with a supervisor and change it before they ship it. (Or just return it, stating 
> that your software won't run on it, which will most likely be true!)  Be 
> firm... you have to be determined. Tell them that unless they make it available 
> with XP, you will take your business elsewhere. The more people who send that 
> message, the better.
> 
> Willie...
> 
> 
> 
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