[BC] XM Appreciation Society

Paul Christensen pchristensen at ieee.org
Mon Oct 22 13:26:47 CDT 2007


>They "automatically renew" your account, meaning that they
>just steal more money from the credit-card you first used to
>"enable" the service. 

Depends on your credit score and service history.  I pay XM by personal
check and I'm invoiced every 12 months.  Since 2004, I have not paid an
annual fee of more than $77.00 for two receivers. Up until last year, I paid
$60.00 for an annual service fee.  

Like many companies today, XM has a customer retention department.  I
contact them near the end of the 12-month service period and request the
reduced rate.  It may take 2-3 tries on the phone, but it's worth the effort
to connect with a customer service rep who will agree to the reduced rate.
Again, your credit score and service history will be a determining factor
but there is certainly some room for rate bargaining.

Paul


====================================
Paul Christensen, CPBE CBNT
LAW OFFICE OF P. B. CHRISTENSEN, P.A.
3749 Southern Hills,  Jacksonville, Florida 32225
Office: (904) 379-7802    Facsimile: (904) 212-0050
pchristensen at ieee.org





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