[BC] Re:monitoring IBUZ secondaries

[cld@admin.umass.edu]

I was a little young at the time so I don't know this first hand, but a past
employer of mine once related to me about how the FM side of the station
operated for years in the early 60's; if it went off the air someone would
eventually go out and fix it. Eventually. Coud be a few days.
What goes around comes around.

This is not to say that if I *knew* our HD2 was off that I would take it
leisurely. I think that if you have the resources to attend to it ASAP, then by
all means it should be done as this is going to effect how valuable this
service grows to be for listeners (and when we did have our HD2 down, I did get
a couple of calls from people understandably irritated that they "spent all of
that money" on their special receivers and the service wasn't there).

Chuck Dube


From: Xmitters at aol.com
Subject: [BC] Re:monitoring IBUZ secondaries

An outage on the HD2 is "inexcuseable" when my staff tells me that there is
an Arbitron rating motivation to keep it up. We have talked about HD2 a little
and so far, HD2 is a toy. If it's on, ot's on, if it's not then we'll fix it.


My engineering department is a customer service department. I provide the
service that my customers require of me. When Programming tells me that the HD2
signal is mission critical, I will give it the support that it needs. Untill


Jeff Glass
Northern Illinois University