[BC] UPS Damaged Goods

[Chuck Lakaytis]

We have hanging on the office wall the crushed remains of a TV modulator. 
It was in service at one of our rural sites and the power supply failed. 
Steve Hamlin, the guy in our office that is tech support for our Alaska 
Rural Communications Service (ARCS) televison stations sent them a new 
modulator and received the old one.  He packed it up and sent it to Larcan 
as it was still in warranty.  Several days later he received a phone call 
from Larcan.  'Hey, you really don't expect this to be a warranty claim do 
you".  They emailed Steve a picture and it was in sorry shape.  Someone at 
FedX had run over the box with a fork lift truck or perhaps it had gotten 
stuck in a conveyor.  Someone grabbed it, stuck it in another box, and sent 
it on its merry way.  We had sent it FedX ground and Steve was amazed to 
hear from Larcan three days after shipping.  FedX workers had hurried it out 
of the building via next day service!


Chuck Lakaytis
Director of Engineering
Alaska Public Broadcasting, Inc.
135 Cordova Street
Anchorage, AK 99501
907 277 6300
907 277 6359 FAX
907 301 4339 Cell
----- Original Message ----- 
From: "Brent Hall" <HallLB at ldschurch.org>
To: "Broadcast Radio Mail List" <broadcast at radiolists.net>
Sent: Saturday, April 07, 2007 7:57 PM
Subject: Re: [BC] UPS Damaged Goods


> My daughter worked at a UPS sort facility for a summer job. Packages being 
> damaged on the conveyor belt were not uncommon. When she loaded trucks, 
> the policy was load the trucks quickly, not carefully.
> -Brent
>
> >>> "Stevan A. White" <w5saw at pathwayz.com> 4/7/2007 5:36:26 PM >>>
>  insure it for 5,000!
>
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