[BC] Dealing with shipping damage

[Cowboy]

On Saturday 07 April 2007 04:19 pm, Harveyesmith at aol.com wrote:
 > Accept the money offered, but indicate that the unit is no longer
 > manufactured, and it is critical to the operation of the station, 
and you wish to
 > purchase it back as salvage.
 >
 > Then send it to the repair facility that was recommended after we found out
 > that LPB was going out of business.

  Take the money, and look at alternatives.

 > UPS may hassle you on the fact that it was going in for repair and 
therefore
 > was damaged before shipment.  The answer to this one is simply the 
truth....

  That it was insured for that sum, as-is, and they accepted it as such.

 > You do not have the necessary test equipment to 'tune" the item up to FCC
 > specs, and whatever was forcing the tune up, was minor, but now 
due to their
 > incompetence, you now are looking at a $1,000 repair.

  Their incompetence is irrelevant.
  It was insured for a certain amount, and was damaged to the point that
  repairing the **shipping damage** ( that's important ) is more than the
  value placed at time of shipment.

 > metal can be straightened,, and scratches do not bother electronic 
function.
 >   good idea to have insured it, next time you ship it UPS, insure 
it for 5,000
 >
 > sadly it appears   UPS must be not as conscientious and/or reliable as they
 > used to be.  This is good info for all of us to learn from... 
and  for all to
 > be aware of...

  Not really.
  If I ship something of value. ANY value, I insure it for a rediculous amount.
  If they want to give me static about it, I simply threaten to refer 
the matter
  to my lawyer. That's as far as it's ever gotten before I get a check.

  Doesn't matter that it was only "worth" $100 in it's as-shipped condition.
  I bought $1000 worth.
  Replace it with a new one, or pay the claim.
  If the damage was NOT caused by shipping, then they would owe nothing,
  and pocket the insurance premium. If it WAS damaged in shipping, especially
  obvious crushed box, or some such......

-- 
Cowboy

http://cowboys.homeip.net