[BC] Professional Respect - from the other side of the street...

[Dana Puopolo]

This depends upon the situation....
If someone is relying upon a quarter century old transmitter for ther
'revenue' then they shoud expect to LOSE sme of that revenue from time to
time....just like a travelling salesman should not rely upon an old car to
reliably get him to is customers.

Support costs companies a lot....and free support costs even more. 
A reasonable compromise would be to stock parts as long as practical, and
charge a reasonable rate for telephone support to support rigs that are more
then ten years old.

In Nautel's case, I knw the would do even more, as their support is
superb....

-D

 

To answer that question, no matter what time of night or what power
level the station is broadcasting at or authorized to, if the
situation could *potentially* cause them lose revenue, then you
provide whatever support necessary!

Paul Walker
www.walkerbroadcasting.com
Abbeville, SC