[BC] Manuals online...Not

[Jim Tonne]

Dave Hultsman:
Can you comment on this from a manufacturers' viewpoint?
I know that putting together a single manual is an EXTREMELY
labor-intensive task.
- JimT

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>I needed a copy of a manual this week, and couldn't fine one anywhere in 
>our shop. Went to the manufacturer's website to download a copy, and 
>couldn't fine it anywhere. Addendums and press releases and other helpfule 
>files were there, but no original manuals.
>
> We sent them an e-mail asking where they were on their website and got 
> this in return:
>
> "Thank you for your E-mail. We don't have manual on PDF file. You can 
> purchase a printed copy for $ 45.00; plus shipping and handling.
> Please let me know if I can be any further assistance."