[BC] Some perspective on the list

[Sid Schweiger]

>>Within the first five minutes of the TX
shutting down, I had already answered no fewer than FOUR calls from the
owner asking, "What's wrong? When can you get me back on the air?" I
finally reached the "snapping point" and told him, "I don't know what's
wrong because I'm spending more time telling you that I can't answer
your questions than I'm spending in getting answers to give to you. I
can tell you whether this will be a quick-fix or a major outage after at
least five to ten minutes in which you LEAVE ME ALONE!" He didn't call
me again until I called him with news of the tube failure (about 10
minutes to be sure). This leads me to believe that GM's (and owners) can
be made to "see the light" (for just a brief instant) if circumstances
happen to be "just right" at just the right time. But, it usually
doesn't last...<<

For the years when I was doing strictly engineering, that was my stock
answer for ANYONE who called me while I was trying to diagnose a
problem:  "How long is it going to be?  Well, I can tell you one thing:
It won't be any faster while I'm talking to you"...inevitably followed
by a click and dial tone.



Sid Schweiger
IT Manager, Entercom Boston LLC
WAAF - WEEI AM/FM - WMKK - WRKO - WVEI
20 Guest St / 3d Floor
Boston MA  02135-2040
Phone: 617-779-5369
Fax: 617-779-5379
E-Mail: sid at wrko.com